|From: Sandra -
I just got my spa last week, the water is already cloudy, I can't get the ph
right. I was told to add just 1 tablet of bromine, let completely dissolve
before adding another. I have an ozonator system, so I shouldn't have to
add any chemicals, so I thought... How long do I need to run the pumps
(ozonator) per day? My husband and I use the spa every night for about an
hour (the water temp is only 98). Please help..
Reply: Ozonators just don't do
what everyone brags about; unless you read the fine print in the owner's
Even with an ozonator, our
recommendation is to use 1 bromine tablet per 100 gallons of water until
dissolved. Non-ozonator use would be 1-2 tablets (therefore the "big
money & chemical-saving" claim).
Weekly shock the spa with SpaBoss Spa Shock or Chlor Aid using the
appropriate amount. Adjust the pH & Total Alkalinity.
Use of other such as Descummer will keep the filter cleaner & the waterline
down. Prevent II control will inhibit scale formation on the heater.
When you drain & refill the spa use Spa System Flush or Whirlpool
Rinse to clean out the plumbing lines (twice per year or every other fill is
fine, depending on bather load).
A well maintained should NOT have to resort to using water clarifier or
antifoam. When the spa gets that foamy it's time to change the water
Back to your question. Most new spas are preprogrammed to run for
about 4 to 6 hours daily. Remember to shower before using the tub.
That should get you back on the straight & narrow. If you have any
more questions, please write or visit the website. In fact, I'm going
to use your question for a page on spa care with Ozonators. Thank YOU.
From: Greg - Green &
I just recently drained my tub and the water has a green murky look to it.
Initially the water was very clear but within a week became cloudy. I
replaced the filter at the same time. There seems to be some floating
particles in the water also. The filter is the same dimensions as the
manufacturers (Beachcomber750) tub any suggestions. Thanks
Greg. First of all, thank you for visiting our website. We
Second, I apologize for the delay in
responding to your question. We're just getting started & are not getting
to answer questions as quickly as we need to.
Now, here's your answer. This is going to be
a tough one to diagnose. A couple of questions first:
1. What kind of sanitizer are you using;
2. How are you maintaining water balance?
What is your pH, total alkalinity, calcium hardness?
3. How often do you shock your spa?
4. Is there a slippery feel to the spa?
What you've described sounds more like a
pool's algae problem. Murky green is normally not in the cards of normal
spa issues! I'm tempted to have you drain & refill the spa & start
again. If you do that & first shock the spa with a good chlorine shock &
it turns immediately green, you've got a copper problem. Copper problems
need to be taken care of when you first fill the spa. Use
Prevent II to bind up copper & other metals that may be present in the
If you've had the spa for a while & it was
sitting for while between fillings & use, I would recommend using
to clean out the lines & get that "stuff" or as others
put it "biofilm," out of there.
I hope that helps. You'll be able to order
from our site within the next 7 days as we finish up a lot of the details.
Thank you for your patience & for contacting
having problems with my hot tub water - the place where I have my water
tested told me to drain & refill. They wrote down step by step directions
but I think they had me put in too much bromine concentrate. I was told to
pour in 1 cap full the 2nd day. Now it is reading way too high. What do I
have to do? Drain & refill?
I use the pristine blue products for our spa (300 GALLON). Have low
alkalinity (like zero) and pH is low. (below 6.8) What products do I need?
Also how do you test ppm, are there different strips I can get for doing
that? we have a well. thanks! Mary
I have a 350 gallon Hot Springs spa. I get sand
like particles settling on the seats, and a fine white deposit on the
walls. My water is soft enough that I don't need a water softener for my
home. The test strips show total alkalinity and ph off the chart high. I
have been adding granular sodium bisulphate decreaser and it still checks
high. I think I doped it up too much once, so cut back the second time
and still have the problem. (The first time I added so much decreaser that
it burned my throat and made me sneeze) and I wonder if this is causing my
problem. I didn't have it before I started using the decreaser. This has
happened twice lately so I drained the spa again, and now not sure what to
do chemically. I've been using Baqua products, except the decreaser came
from a swimming pool supply store.
How soon can I get into the hot tub after
It's normally recommended that you wait about
15 minutes after adding chemicals to a spa or pool before reentering. If
you are chlorine shocking the spa, wait until the chlorine level is down
to about 3.0 ppm.
I hope that helps! Enjoy your hot tub.