to get your order to you as soon as possible. We use
(smaller, non chemical items) Priority Mail.
Take a look at the map below to help you
determine how many days your delivery will be using FedEx. We are
located in Connecticut, in the pink zone. FedEx does not deliver on
Saturdays or Sundays.
Priority Mail Service is normally 2 days,
|Shipping & Handling
Unless otherwise noted, your order will be charged a flat shipping &
handling fee of 9.99% or $9.99, whichever is greater. Certain larger or
bulkier items such as, but not limited to: hammock or other
furniture, off-set umbrellas, umbrella bases, hammock furniture, gazebos,
certain spa chemicals, etc.
will incur additional shipping charges due to their shipping size/weight and
ultimate destination. Cheap Hot Tub Chemicals (CHTC)
will do its best to ship FedEx or US Postal Service in a cost efficient and expedient
manner, the same day that the order is received, providing the order has been
received by 3:00 pm Eastern Time (12:00 noon Pacific Time).
orders are guaranteed to be sent out on of the same day (Monday through
Friday, except legal holidays) that the order is received (orders must be
received by 1:00 pm Eastern Time - 10:00 am Pacific Time). "RUSH"
orders incur an additional $15.00 charge. Due to the chemical nature of many of
the orders & shipments, it is not possible to ship via "air" and
will therefore ship via "ground" delivery. Orders placed between 4
p.m. Friday, Eastern Time through Sunday, will be processed & shipped on
Monday, unless a legal holiday has fallen on that day.
If your purchase is a "non-chemical" gift, please mention that fact
and the date you need to have your purchase in the
comments section of the purchase page. We will do our best to
accommodate your needs and make that gift special.
Extra Heavy or Large items such as Spa
Surrounds, Spa Pads & Spa Side Furnishings
etc. must be shipped via common carrier, outside of Connecticut. There will
be an additional charge for common carrier routing (actual freight cost). We will quote you the freight cost for your authorization prior to shipping.
Certain Spa chemicals are classified by the United States government
as "hazardous materials" (CFR 49, parts 100 to 178). As such, in
many cases only certain sizes are available for shipping via UPS or other
package transport systems. Typically quart sizes of many liquids or 1 lb.
bags and bottles of oxidizers. You as the consumer may order multiple
quantities, however they MUST be in the smaller containers.