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  We're here to help you.  Shipping information.


CheapHotTubChemicals.com wants to get your order to you as soon as possible.  We use  FedEx Groundor the USPS Homepage (smaller, non chemical items) Priority Mail.

Take a look at the map below to help you determine how many days your delivery will be using FedEx.  We are located in Connecticut, in the pink zone.  FedEx does not deliver on Saturdays or Sundays.

Priority Mail Service is normally 2 days, including Saturdays.

Click on the following links for FedEx Tracking

Shipping & Handling
Unless otherwise noted, your order will be charged a flat shipping & handling fee of 9.99% or $9.99, whichever is greater.  Certain larger or bulkier items such as, but not limited to: hammock or other furniture, off-set umbrellas, umbrella bases, hammock furniture, gazebos, certain spa chemicals, etc. will incur additional shipping charges due to their shipping size/weight and ultimate destination. Cheap Hot Tub Chemicals (CHTC) will do its best to ship FedEx or US Postal Service in a cost efficient and expedient manner, the same day that the order is received, providing the order has been received by 3:00 pm Eastern Time (12:00 noon Pacific Time). 

"RUSH" orders are guaranteed to be sent out on of the same day (Monday through Friday, except legal holidays) that the order is received (orders must be received by 1:00 pm Eastern Time - 10:00 am Pacific Time). "RUSH" orders incur an  additional $15.00 charge.  Due to the chemical nature of many of the orders & shipments, it is not possible to ship via "air" and will therefore ship via "ground" delivery.  Orders placed between 4 p.m. Friday, Eastern Time through Sunday, will be processed & shipped on Monday, unless a legal holiday has fallen on that day.

Please note:  If your purchase is a "non-chemical" gift, please mention that fact and the date you need to have your purchase in the comments section of the purchase page.  We will do our best to accommodate your needs and make that gift special.

Extra Heavy or Large items such as Spa Surrounds, Spa Pads & Spa Side Furnishings etc. must be shipped via common carrier, outside of Connecticut.  There will be an additional charge for common carrier routing (actual freight cost).  We will quote you the freight cost for your authorization prior to shipping.

Certain Spa chemicals are classified by the United States government as "hazardous materials" (CFR 49, parts 100 to 178).  As such, in many cases only certain sizes are available for shipping via UPS or other package transport systems.  Typically quart sizes of many liquids or 1 lb. bags and bottles of oxidizers.  You as the consumer may order multiple quantities, however they MUST be in the smaller containers.


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